Complimentary for IMA Hotel Clients
Hotel Workplace Safety Training for Frontline Teams
Protect your staff
Reduce guest conflict
Strengthen readiness
Stronger Hospitality Starts with Prepared Teams
What’s Included in Your Training Program
- One-year complimentary access to hotel-specific workplace violence prevention training
- Topics include Situational Awareness, De-Escalation, Active Shooter, and Interactions with Homeless
- Unlimited enrollment for all employees
- Short, scenario-based lessons with practical response guidance
- Built-in knowledge checks and completion certificates
- Ongoing hospitality-focused leadership webinars
Trusted by Leading Brands and Industry Organizations
How It Works
Get started in minutes – no setup required
No installation. No system integration. No IT coordination.
2026 Hospitality Leadership Webinars
- Advanced de-escalation strategies
- Active shooter / assailant response
- Reducing liability exposure
- Live expert guidance and Q&A
- On-demand replays
- Strengthening preparedness culture
Customized Training Available
Tailored to your organization’s operations, teams, and service environment
- Branded to your standards
- Scenarios and images specific to your properties
- Additional modules for the risks you face
- Integration with your company LMS
- Policy and documentation alignment
Frequently Asked Questions
Is this program really complimentary?
Yes. IMA hospitality clients are elligible to receive one year of access to the online training at no cost.
What does the program include?
You receive one year of access to online workplace violence prevention training, unlimited employee enrollment, completion certificates, manager reporting tools, and access to leadership webinars.
How do I get started?
Once you complete the form, you’ll receive an email containing the link to the online course. You’ll distribute this to your employees via email. You’ll also receive a separate email with dashboard access instructions for you/the program manager.
What is the “Promo Code” to access the training?
This is a unique code provided by IMA to ensure that only IMA clients gain access to the training. If you don’t have a Promo Code, please contact your IMA representative.
Is enrollment unlimited?
Yes. You can enroll your entire existing team as well as new hires as they arrive during the one-year access period.
How do our employees access the training?
After you/the program manager register for the training via the online form, you will receive a link to share with your employees via email. Each employee uses that common link to create a password and enroll. Personal email addresses can be used if needed. Once an employee is enrolled, they can access the training anytime at http://www.tpoptraining.com.
How long is the training?
Each module takes between 8-12 minutes to complete, depending on the topic. Since each of the 4 modules can be accessed separately (and you can decide which modules are required), and the course can be completed over multiple sessions, you have flexibility as to home much time-on-task you are asking of your staff.
Do employees receive certificates?
Yes, a certificate will be emailed to them upon completion.
”How
Program managers receive access to a dashboard via an email link following registration. Managers can track employee progress, view completions, run reports, organize employees by group or location, and add/remove users, and access the training themselves at http://dashboard.tpoptraining.com.
Can we train new hires too?
Yes. Your organization can continue using the training for current employees and new hires throughout the 1-year access period.
Can the training be customized to our organization?
Yes. For an additional fee, customization options may include branding, company-specific scenarios, extra modules, alignment with your company policies, and integration with your company’s learning management system (LMS). Please contact TPOP directly at [email protected].
Can we install the training on our company’s Learning Management System (LMS)?
Yes, for an additional fee, TPOP can integrate the training directly in any LMS. Please contact TPOP directly at [email protected].